
Frequently Asked Questions
Refund policy: Full refund with 48 hours notice for cancelation OR rescheduling. We are a small company and book up quickly. When bookings are made, we close those lesson times for others. Please respect our cancelation or rescheduling policy – it is very difficult to refill a spot with less than 48 hours notice. We are more than happy to refund or reschedule with 48 hours notice. 🙂
Full refund with 48 hours’ notice for cancellation OR rescheduling of your class or Oahu day tour. Bad weather cancellation by Gone Surfing Hawaii is 100% refundable. ( Please note: we do go out in the rain 🙂 – but not in unsafe surf conditions Waikiki beach seldom sees)
Yes! If you would like a photographer, please request one in advance. We do not send a photographer with every lesson, but are more than happy to schedule one upon request. Photo option is not included in the lesson price. You will be charged for photos after the delivery of your Waikiki, Hawaii surfing lesson images.
It’s not often that people feel sea sick during our surfing Waikiki lessons. If you do think you might get sick, and you normally take a non sea sick pill/ remedy, please make sure that it is a non drowsy medicine/remedy.

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